Top Application Support Jobs in Pune, MH
Seeking an experienced IT Technical Support Engineer to enhance global IT support for offices and remote employees. Responsibilities include managing IT services, equipment, licenses, setup and breakdown of computer accounts, and responding to IT questions and issues. Requires 1-2 years' experience in IT helpdesk or tech support for a global organization.
Provide technical support to Red Hat enterprise customers, diagnose and troubleshoot technical issues, develop solutions, exceed customer expectations, and contribute to knowledge management system.
Resolve global customer and partner service requests in a highly secured environment, collaborate with teams for high customer satisfaction, provide support for Product modules over SaaS platform, act as main point of contact for technical issues, thrive in challenging environment, deliver world-class support and technical solutions.
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The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
Provide excellent customer support experience for enterprise subscription customers, troubleshoot and resolve technical issues, collaborate with engineers to develop solutions, manage customer cases, maintain clear documentation, and participate in case review calls.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
Join the Support, Deployment & Licensing team in the US to interact directly with customers and help them succeed. Focus on computing, IT, and database skills to install and manage enterprise software. Responsible for diagnosing and progressing customer issues, providing workarounds, and collaborating with internal teams. Opportunities for learning and growth within the team.
Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.
SUSE ECM Support Engineer role focused on providing support for customers using Kubernetes and various open-source technologies. Responsibilities include solving customer cases, collaborating with development teams, writing technical content, and providing operational support for SUSE Rancher Hosted SaaS offering.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.
As a Technical Customer Support Engineer at SMS Magic, you will play a crucial role in managing customer happiness, ensuring SLA adherence, and driving various customer experience initiatives. Responsibilities include client relationship management, account and revenue management, customer experience improvement, issue resolution, collaboration with cross-functional teams, innovation, training, time management, documentation, and partner collaboration.
Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.
Provide customer support and troubleshoot technical issues for Mitratech products.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Seeking a Senior Technical Support Engineer to provide grade A support for Enterprise customers, investigate technical issues, work closely with product management, and have a bachelor's degree in a technical field with a minimum of three years of experience in customer support or a customer-facing technical role.
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