The Technical Pre-Sales Engineer supports the sales team by providing technical expertise during product demonstrations, assisting with installations, and delivering training to partners and resellers. This role focuses on pre- and post-sales support, addressing customer requirements and aiding in closing business through on-site visits and product presentations.

The Technical Support Engineer will provide technical support to ESET customers and partners, troubleshooting security-related issues, implementing solutions, and maintaining security systems. Key tasks include resolving support issues, analyzing client problems remotely, logging support requests, and collaborating with the regional customer care team.