Lead end-to-end UX design for AI-powered SaaS products, from user research and discovery through prototyping, validation, launch, and development support. Collaborate with product managers and engineers, simplify complex workflows, contribute to design systems, conduct usability testing, facilitate design decisions, and mentor designers. The role requires managing multiple initiatives in an Agile environment while designing intuitive experiences for real estate professionals.

Leads a team developing and operating the ActivePipe Ruby on Rails platform, PHP integrations, and Kafka-driven ETL pipelines. Owns architecture, technical direction, design reviews, engineering standards, reliability, incident response, delivery commitments, and cross-team collaboration. Remains hands-on with coding, code reviews, debugging, and system design while mentoring engineers, supporting hiring, and managing planning and engineering rituals.