Design, build, and support Salesforce Service Cloud, CPQ, Billing, and Order Management solutions. Configure Service Console, Omni-Channel, Case Management, LWC and Apex components; integrate with ERP (NetSuite, RevPro), payment gateways, Workato, and REST/SOAP APIs. Lead order processing, billing models, asset/license provisioning, CI/CD release management, and monitor system performance while collaborating with cross-functional teams.

Design, build, and maintain scalable Salesforce billing and eCommerce solutions for subscription lifecycle management. Lead integrations (payment gateways, ERP), optimize invoice and recurring billing jobs, implement CPQ and order/asset processes, support releases via CI/CD, and collaborate with product, finance, and customer teams to ensure data integrity and platform performance.

Lead NetSuite development and configuration across Order Management, Supply Chain, and Finance. Translate business requirements into NetSuite customizations, integrations, and automations; support integrations (RevPro, Salesforce, Concur); provide training, release management, and post-production support to maintain data integrity and process efficiency.