Top Tech Jobs & Startup Jobs in Pune

Own revenue operations analytics, reporting, attribution, process design, pipeline management, and workflow automation for a designated revenue segment. Build dashboards, track KPIs, identify growth opportunities, develop business cases, execute initiatives, troubleshoot systems, and partner with leadership on performance and change management.

Own the strategy and roadmap for HighLevel’s Custom Objects and CRM data platform. Define scalable entities, relationships, permissions, APIs, integrations, and data capabilities across workflows, reporting, AI, and other products. Partner with Engineering and Architecture on data modeling, scalability, performance, integrity, and platform extensibility. Lead discovery through delivery, adoption, and iteration while aligning cross-functional teams and measuring customer and platform outcomes.

Own the CRM Opportunities backend end to end, designing scalable data models, APIs, distributed workflows, event-driven systems, and background jobs. Improve performance and reliability for high-volume, multi-tenant SaaS workloads through indexing, sharding, caching, and query optimization. Build occasional Vue.js UI features, instrument production systems, and lead incident response and postmortems. Translate ambiguous customer and business needs into reliable production services with strong data correctness and operational excellence.

Principal-level backend engineering role leading architecture and reliability for a global payments and commerce platform. Responsibilities include designing multi-tenant distributed services, payment orchestration, ledgers, reconciliation, APIs, schemas, observability, security, compliance, disaster recovery, and production operations. The role establishes engineering standards, mentors teams, supports hiring, drives technical strategy, and partners cross-functionally. Core technologies include Go, ConnectRPC, GCP, Kubernetes/GKE, Pub/Sub, Redis, MongoDB, Firestore, ClickHouse, and OpenTelemetry.

Leads Revenue Operations for the Support organization, partnering with leadership on planning, forecasting, business reviews, financial modeling, KPI governance, and cost optimization. Builds analytics connecting support performance to retention, churn, and customer lifetime value. Oversees AI support measurement, automation strategy, workflow redesign, data integrity, tooling requirements, and change management. Develops high-performing analyst teams and influences cross-functional Product, GTM, Systems, and AI stakeholders through rigorous, data-backed recommendations.

Lead strategy and execution for agency monetization and wallet features (reselling, rebilling, wallet funding, markups, taxes, reconciliation). Own product roadmap, cross-functional alignment, data-driven metrics, and mentor PMs while delivering scalable payments and billing infrastructure.

The role involves leading software development projects, optimizing backend performance, and mentoring junior developers while ensuring system design and quality.

Lead the product strategy and execution for an AI-first Email Marketing platform. Own Email Builder UX, AI-native content generation, Sequence AI, delivery/automation, experimentation, reporting, consent management, and cross-functional alignment to drive adoption, engagement, and revenue.

Own strategy, roadmap, and execution for HighLevel VoiceAI. Deliver reliable inbound/outbound AI voice agents integrated with telephony, CRM, workflows, and analytics. Improve agent setup, call quality, compliance, APIs/webhooks, monetization, and developer extensibility. Partner with engineering, design, support, and GTM to drive adoption, instrumentation, and measurable business outcomes for SMBs and agencies.

Lead strategy and execution for HighLevel’s enterprise voice and contact center platform, owning SIP, HardPhone provisioning, IVR, CCaaS, routing, APIs/SDKs, and telephony-scale architecture. Drive ACD/ACD features, softphone experiences, provider-agnostic middleware, IVR/Voice AI, device lifecycle and migrations while partnering across engineering, operations, security and GTM to meet platform KPIs and enterprise reliability requirements.