Top Tech Jobs & Startup Jobs in Pune

Manage IT business engagement, solutions development, and architecture. Collaborate to enhance customer experience globally across teams.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

The Team Manager for Customer Experience is responsible for resolving customer queries, enhancing customer satisfaction, and managing a mid-sized operations unit within the BPO industry.

Manage customer support by resolving queries, building trust, and maintaining high customer satisfaction scores. Flexibility for 24/7 shifts is required.

Provide customer support by resolving customer queries over calls, maintaining high customer satisfaction, and troubleshooting issues.

The Learning Specialist at Alorica focuses on enhancing customer service experiences by supporting employee development and engagement in a collaborative environment.

The role involves providing customer support through calls, resolving queries, building trust with customers, and achieving high CSAT scores. Flexibility for 24/7 shifts is required.

Manage a customer support team, resolving queries, building customer trust, and ensuring high Customer Satisfaction scores while working flexible hours.

The Learning Specialist will focus on enhancing customer service skills and experiences for team members, fostering a great work environment.

The Learning Specialist III at Alorica is responsible for enhancing customer service through effective learning programs and training initiatives.