Provides on-site technical account management for an enterprise Hazelcast deployment. Responsibilities include resolving escalated incidents, leading root-cause analysis, coordinating OEM support, validating high-availability designs, managing production changes, advising on security hardening, tuning performance, capacity planning, maintaining documentation, and guiding support teams. The role requires strong stakeholder communication and at least five years of Hazelcast or directly relevant OEM experience.

Develop and execute APAC territory plans, primarily across India, to acquire enterprise customers and grow Hazelcast revenue. Responsibilities include exceeding new-business quotas, prospecting executives, managing complex competitive sales cycles, leading workload-discovery workshops and proofs of value, building strategic partnerships, and forecasting accurately. The role requires technical fluency in real-time data platforms, distributed caching, stream processing, and cloud architectures, along with cross-functional leadership and enterprise software sales expertise.