Build and enhance AI copilots using Microsoft Copilot Studio, integrating enterprise data, Microsoft 365, Power Platform, Dynamics 365, APIs, and third-party systems. Create conversational experiences, prompts, automations, and custom connectors; test and optimize solutions; implement security and governance; and collaborate with stakeholders to move Copilot use cases from concept to production. The role is fully remote in the Philippines or India and follows UK business hours.

Designs, configures, customizes, and supports Microsoft Dynamics 365 CE/CRM solutions, specializing in Customer Insights - Journeys. Responsibilities include requirements gathering, solution design, C#/.NET plugin development, JavaScript/TypeScript customization, Power Platform automation, Dataverse integrations, environment and deployment management, and real-time customer journey optimization. The role collaborates with marketing, sales, and service stakeholders, supports testing and training, and works fully remotely aligned to Dubai time.