Top Tech Jobs & Startup Jobs in Pune

Processes client orders and legal documents, responds to internal and external inquiries, updates customer records, manages portfolios, fulfills orders across jurisdictions, coordinates project progress, navigates multiple databases, and resolves documentation issues while maintaining accuracy and strong customer service.

Support and improve IT service management processes (incident, problem, change), coordinate with stakeholders to meet SLAs, drive continuous improvement, and ensure efficient delivery of technology services to clients.

Lead and manage end-to-end Service of Process operations, ensuring compliance, SLA adherence, and high accuracy. Drive process improvements, KPI monitoring, MIS reporting, stakeholder collaboration, and team development. Handle escalations, cross-jurisdictional coordination, and operational governance while maintaining productivity and service quality.

Manage corporate secretarial and administrative duties for a portfolio of companies across multiple jurisdictions, including incorporations and liquidations, organizing board meetings, preparing board packs and minutes, statutory filings, maintaining registers, client correspondence, drafting documents, updating trackers, and supporting MIS while ensuring audit-compliant, accurate, and timely deliverables.

Provide onsite and remote IT support to internal and external users, handle high-volume service desk tickets, troubleshoot Microsoft OS/Office/Exchange/AD and network/infra issues, track KPIs and SLAs, participate in on-call rotational shifts, produce documentation, and ensure compliance with ITIL and security policies.