Top Tech Jobs & Startup Jobs in Pune

Software Engineer Interns design, develop, deploy, and operate scalable, low-latency software for Twilio’s communications platform. They work on distributed systems, real-time audio processing, virtualization, messaging, and cloud services; deliver core features, participate in code reviews and project management, track bugs, and improve coding skills. The six-month remote internship is based in India and requires residence in Karnataka, Tamil Nadu, Telangana, Maharashtra, or Delhi.

Oversee the planning, execution, tracking, and optimization of marketing campaign operations. Build and test automated campaigns, including lead and customer lifecycle nurtures, audience segmentation, and workflow automations. Coordinate timelines and objectives with stakeholders, manage requests in Jira, improve internal processes, and resolve roadblocks. The role requires Marketo expertise, project management skills, and the ability to manage multiple campaigns in a fast-paced environment.

Leads Twilio Segment’s data platform and pipeline engineering team, building high-scale ingestion, routing, and distributed data-processing systems. Responsibilities include architecting reliable cloud systems, guiding technical decisions, improving cost and performance, mentoring engineers, driving agile and automation practices, and translating technical strategy for stakeholders. The role requires managing software teams, overseeing multiple workstreams, and maintaining operational excellence across highly available systems processing large volumes of data.

Develop and execute APJ digital marketing strategies for Twilio’s CPaaS portfolio. Manage multichannel campaigns across search, display, paid social, email, programmatic, and SEO; optimize performance; and use analytics and CRM platforms to report on KPIs. Partner with campaign, product, field, and analytics teams to generate demand, build pipeline, improve customer engagement, and support regional marketing priorities.

Provide personalized onboarding support for A2P customers, resolve onboarding issues, offer compliance guidance, manage SLAs and credit utilization, and support customer accounts. Partner with operations teams, conduct customer calls, report metrics, document interactions, diagnose product issues, and communicate trends to product teams. The role requires direct client engagement, A2P compliance expertise, prioritization, independent work, and cross-functional collaboration.

Provides email and phone support for global phone number operations, including number porting, short codes, Sender IDs, carrier notifications, and customer escalations. Troubleshoots intermediate-to-advanced issues, maintains documentation, monitors queues and SLAs, performs root cause analysis, collaborates with technical teams on process improvements, and coaches teammates. The role also supports quality audits and team/process management during a manager’s absence.

Provide technical support for Twilio Email infrastructure, troubleshoot complex email and network issues, collaborate with customers and engineering via Slack and JIRA, contribute to knowledge bases, and work shift-based schedules supporting EMEA customers.

Analyze EMEA marketing performance across B2B and B2C funnels, identify trends and opportunities, and provide evidence-based recommendations to marketing leadership. Collaborate with Sales, Product, Finance, and customer engagement teams to improve strategy and revenue outcomes. Build reports and presentations that translate complex data into actionable insights, champion advanced analytics and marketing technology, and support innovation across global marketing practices.

Lead design and delivery of end-to-end prototypes and production-ready solutions for emerging AI initiatives. Drive AI R&D, mentor engineers, establish engineering standards, communicate architecture to stakeholders, and enable rapid experimentation amid high ambiguity.

The Senior Network Engineer at Twilio will build, operate, and maintain global network infrastructure, ensure performance monitoring, troubleshoot issues, and collaborate on security and future network needs.