Develop and integrate network security software with firewalls, routers, switches, IPS, proxies, and other security devices. Responsibilities include gathering technical requirements, designing integrations, building and maintaining test labs, configuring security devices, supporting developers, executing software tests, troubleshooting complex integration issues, and documenting configurations. The role requires network design and support experience, expertise with major firewall vendors, packet analysis, virtualization, networking, and security technologies.

Installs, configures, integrates, tests, and trains customers on FireMon security products. Provides technical troubleshooting and support-ticket triage, gathers requirements, designs scalable solutions, develops test plans, supports deployments, documents processes, and advises customers on API automation and workflow integrations. Requires strong firewall, networking, Linux/UNIX, security, REST API, communication, and customer-service expertise. Travel may reach 25%.

Own strategic accounts to drive adoption, time-to-value, retention, and growth. Lead onboarding and implementation projects, provide subject-matter expertise, manage escalations, share best practices and usage insights, and partner cross-functionally to expand product use and deliver measurable customer outcomes.