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The Senior Software Engineer 2 at Bloomreach will work on developing and improving AI-driven search, a headless CMS, and marketing automation solutions. The role involves leveraging unified customer and product data to enhance digital commerce experiences, focusing on performance and scalability.

The Senior Software Engineer will enhance search capabilities by designing and implementing recall and ranking search algorithms, utilizing LLM models, and optimizing digital commerce experiences. Responsibilities include building data processing pipelines, leading cross-functional teams, and ensuring high technical standards for innovative solutions in search and personalization.

The Associate Product Support Specialist will provide consultation and support to Bloomreach Engagement users through various channels, assisting with product-related questions, technical issues, and marketing-related tasks. Responsibilities include diagnosing requests, problem-solving, and helping clients create reports and campaigns, leveraging advanced knowledge of the Bloomreach Engagement platform.