Leads territory operations across India and the subcontinent, overseeing customer support, service delivery, project management, training, distributors, logistics, budgets, and service profitability. Builds high-performing teams, drives customer retention and satisfaction, ensures regulatory and quality compliance, improves operational processes, and coordinates with regional and global leaders. The role also manages service contracts, spare parts, warehouse and 3PL performance, continuous improvement initiatives, and strategic growth plans.