Design, implement, and operate enterprise-scale Windows and macOS lifecycle management using Jamf Pro and Intune. Own device enrollment, policy/configuration, patching, compliance monitoring, remediation workflows, Jamf-Intune integration, reporting, and endpoint security hygiene. Serve as customer-facing SME collaborating with senior engineers and delivery leads to drive device strategy and operational governance.

The Cloud Engineer manages IT infrastructure for Netrix and customers, focusing on administration, troubleshooting, and monitoring of servers and virtualization technologies while ensuring excellent customer interaction and documentation.

Maintain and administer client computer networks, perform disaster recovery and backups, implement network security, troubleshoot hardware/software, monitor performance, coordinate access, create documentation, and travel to client sites as needed.