Lead and grow a QA engineering team to define QA strategy, KPIs, test planning, automation, and release certification. Own automation frameworks (Playwright), CI/CD pipelines (Argo, Jenkins), observability (Datadog), and defect management (GitHub). Drive cross-functional alignment, root-cause analysis, documentation, and present quality metrics to senior leaders.

Lead and deliver Legion workforce management implementations: configure and test the platform, manage multiple enterprise projects, run workshops and trainings, oversee configuration documentation, and ensure customer adoption and success.