Top Customer Support Jobs in Pune, MH

Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.

As a Client Care Representative, you will handle telephone calls and chat sessions with customers, assess their needs, resolve issues, and provide superior customer service. Minimum 1-year call center experience required. Fluent in English with strong communication and problem-solving skills. Must be customer-centric and capable of multitasking in a fast-paced environment.

Bugcrowd is seeking a Customer Success Specialist to join their team. The specialist will work with SMB customers throughout the customer lifecycle, providing technical guidance and ensuring the success of Bugcrowd programs. Responsibilities include resolving submissions queues, supporting client issues, managing client expectations, documenting interactions, collecting feedback, and advocating for customers.

Exciting opportunity as a Customer Application Specialist at Ivalua Inc. Responsibilities include managing internal and client communication, leading production fixes, and maintaining production environment stability. Preferred education: Bachelor in Computer/Software Engineering or Master in Computer Application. Required skills: 3 years' experience in web-based software development, expertise in SQL, and functional knowledge of SRM, Supply Chain, and Procurement.