Top Tech Jobs & Startup Jobs in Pune

Provide L2 technical support for a multi-tenant AI-powered SaaS platform: diagnose and resolve complex backend, API, data, UI and AI issues; analyze logs and traces; script automation; own tickets end-to-end; build runbooks and knowledge; collaborate with Engineering, Product, QE, and DevOps to remediate systemic issues and improve reliability.

Lead customer advocacy, voice-of-customer, lifecycle, retention, and communications to build a data-driven proof engine that drives adoption, retention, expansion, and sales enablement. Partner cross-functionally to capture outcomes, grow references and stories, run VoC programs, and operationalize customer communications and in-product engagement.

The Staff Engineer at Mindtickle will lead technical initiatives, mentor teams, design scalable systems, enforce architectural standards, and foster innovation to enhance software development practices.

The Lead Design Engineer at Mindtickle will design and prototype interactive UI components, manage the design system, and enhance team capabilities through innovative practices.

Lead Behavior and Performance Intelligence product strategy for an AI-powered revenue enablement platform. Define what correct judgments about sales rep performance look like, run design partnerships, own roadmap and customer relationships, drive pricing and business outcomes, and run AI-native evals, prototyping, and agent-driven workflows to deliver trusted insights to managers and revenue leaders.