Reviews and audits resident proof-of-insurance documents against community requirements, updates policy records for changes and cancellations, and maintains accurate data. The role follows SOPs, manages processing queues and service-level targets, escalates complex documents, protects personally identifiable information, and communicates professionally with internal and external stakeholders. It requires precise data entry, strong English comprehension, basic property and casualty insurance knowledge, and proficiency with CRM, ticketing, and office productivity tools.

Develop and maintain software applications, focusing on database design and architecture, collaborating with teams, and ensuring code quality.