Top Tech Jobs & Startup Jobs in Pune
The Technical Support Manager will lead and coach the Advanced Support teams to provide expertise and support for NICE's Public Safety solutions. Responsibilities include liaising with regional support and product teams, analysing data for trends, and promoting collaboration within teams to enhance customer support and preventative measures.
The Senior Automation Engineer will define and execute test plans for complex products, focusing on end-to-end testing, automation projects, and quality improvement. Responsibilities include monitoring project metrics, creating test cases, and ensuring high-quality delivery within specified timeframes.
As a Senior Specialist UX Designer at NICE, you will drive the creation of user experiences, engage in product strategy, support Product Owners in user-centric design, and lead design initiatives across product lines. You'll also manage UX deliverables, mentor other designers, and focus on user satisfaction and innovative design solutions.
The Specialist Technical Support Engineer will provide advanced engineering support, primarily for enterprise software hosted on Azure. Responsibilities include provisioning, deploying, and upgrading software, diagnosing customer issues, and participating in a 24/7 on-call rotation while ensuring high-quality customer service and effective communication with internal teams.
The Senior Software Engineer at NICE will design and implement software features, conduct testing, support customers by resolving product issues, and collaborate with various R&D teams. Candidates should possess strong software development experience, particularly in C# and related technologies, with a focus on high-performance and scalable systems.
The role involves conducting investigations and monitoring of financial activities to ensure compliance with anti-money laundering regulations, reporting suspicious activities, improving investigation processes, and providing training to team members. It requires collaboration with auditors and regulators to mitigate risks associated with financial crime.
As a Senior Cloud Operations Engineer, you will manage AWS-hosted SaaS applications and high-availability MS SQL Server databases. Your responsibilities include system monitoring, troubleshooting, ensuring application performance, supporting infrastructure as code, and managing server installations on Windows and Linux.
The Senior Technical Support Engineer will provide 2nd/3rd line support for a global customer base in the Public Safety & Justice market. Responsibilities include deploying and configuring software on Azure, troubleshooting issues, participating in a 24-7 call out rota, and working closely with development and management to ensure customer satisfaction.
The Senior Specialist Software Architect is responsible for technical leadership in development teams, making architectural decisions, conducting reviews, exploring new technologies, and managing technical risks. They mentor teams, promote coding best practices, and improve development processes, particularly in cloud-native enterprise applications.
As a Senior Software Engineer at NICE, you will design, develop, and test high-quality software, collaborating with senior engineers and managing scrum teams. You will contribute significant code, ensure adherence to design standards, and lead the implementation of features while mentoring junior engineers.
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