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Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support to clients via live chat, phone, and email, resolving technical issues and maintaining a positive company image while achieving KPI targets.
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JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Client Relationship Manager at Exness manages key client portfolios, ensuring high-quality service, compliance, and fostering long-term relationships through effective communication and problem-solving.
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SalesforceTableau
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide technical support and issue resolution to clients via live chat, phone, and email, while maintaining service quality and accuracy.
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JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
In this role, you'll provide client support via various communication channels, troubleshoot issues, and maintain client satisfaction, while meeting KPIs.
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JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Oversee and enhance the quality of client communications, conduct audits, provide coaching, analyze feedback, and recommend improvements.
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CoachingPlanningProblem SolvingQuality AssuranceResearchTime Management
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Support clients by resolving issues via live chat, phone, and email. Escalate inquiries, verify documentation, and maintain service standards.
Top Skills:
JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide client support and issue resolution through various communication channels, ensuring excellent customer service and maintaining company image.
Top Skills:
JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide excellent support to clients through live chat, phone, and email. Resolve technical issues, verify documents, and meet KPIs set by management.
Top Skills:
JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support and issue resolution through live chat, phone, and email. Verify documents, escalate issues, and achieve KPIs.
Top Skills:
JIRASalesforce
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