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9 Days AgoSaved
Hybrid
Pune, Maharashtra, IND
Senior level
Senior level
Information Technology • Software
Provide global L1/L2 endpoint and desktop support for macOS and Windows using Jamf and Microsoft Intune; manage tickets in Jira Service Management; escalate to L2/L3 teams; act as shift lead, mentor junior engineers, contribute to SOPs and knowledge base, and meet SLA targets while ensuring excellent customer service.
Top Skills: Jamf,Microsoft Intune,Jira Service Management,Macos,Windows,Wi-Fi,Vpn
9 Days AgoSaved
Hybrid
Pune, Maharashtra, IND
Senior level
Senior level
Information Technology • Software
Lead India-based Systems & Endpoint team to run a global L1 service desk. Act as technical authority for Jamf and Intune, manage Jira Service Management, provide L2/L3 India support, oversee networking and AV, recruit and mentor staff, and enforce ITSM/ITIL processes and documentation.
Top Skills: Jamf,Microsoft Intune,Macos,Windows,Jira Service Management,Lan,Wan,Wi-Fi,Av Systems,Conferencing Tools,Itil/Itsm
Reposted 12 Days AgoSaved
In-Office
Pune, Maharashtra, IND
Mid level
Mid level
Information Technology • Software
The Implementation Engineer will configure and optimize solutions for airports using data analysis and technical skills to improve passenger flow and experience. Responsibilities include sensor configuration, data aggregation, and collaboration with teams for successful product implementation.
Top Skills: Data AnalysisData VisualizationLinuxNetworkingPythonRSQLUnix
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