Top Tech Jobs & Startup Jobs in Pune

Ensure quality of customer experience by monitoring and evaluating omnichannel interactions, identifying CX improvement opportunities, enforcing quality standards, and reporting findings to improve agent performance and customer satisfaction.

Provide live-chat customer support and troubleshoot clients' wireless internet products and services. Engage customers across channels, resolve technical issues, and deliver exceptional, positive customer experiences in a tech-enabled, human-assisted CX environment.

Provide live-chat customer support, troubleshoot wireless internet products and services, engage customers to deliver excellent CX, and contribute to digital omnichannel solutions and insights.

Provide live chat customer support, troubleshoot wireless internet products and services, engage customers to deliver excellent CX, and use company digital tools and AI-enabled insights to resolve issues and improve customer experience.

Job posting contains company overview of Startek, its CX and digital transformation services, and a fraud disclaimer. No role-specific responsibilities, qualifications, salary, location, or travel requirements are provided.

Handle live-chat customer support, engage customers, and troubleshoot wireless internet products and services. Deliver positive, energetic interactions that resolve issues and create strong customer experiences for the company's clients.

Manage and support customer experience operations by handling live chats and troubleshooting wireless internet products and services, delivering high-quality engagements, and contributing to client CX goals in a tech-enabled contact center environment.

Provide customer support via live chat (and other channels), troubleshoot wireless internet products and services, engage customers to deliver excellent CX, and resolve issues promptly to improve satisfaction.

Lead and manage a customer support operations team delivering omnichannel customer experiences. Oversee live chat support and troubleshooting for wireless internet products, drive CX insights, ensure high-quality engagement, and support digital transformation initiatives using AI-enabled tools and orchestration.

Provide customer support via live chat, troubleshoot wireless internet products and services, engage customers to deliver excellent CX, and resolve issues to drive client satisfaction.