Supports B2B SaaS and AI business development through product demos, CRM prospect tracking, customer follow-up, proposals, presentations, market research, competitive analysis, lead generation, campaign support, and technology-focused content creation. Coordinates with sales, marketing, product teams, and external partners while assisting with customer requests and business communications.

Lead solution consulting and commercial strategy for observability/APM products. Drive pre-sales demos, POCs, ROI presentations, account and pricing strategy, partner alliances, and market insight to grow enterprise and mid-market business.