Provide expert-level technical support for advanced analytical and microscopy systems, using remote diagnostics, CRM tools, and Windows-based platforms. Troubleshoot complex hardware and software issues, manage customer relationships, document solutions, collaborate with field teams and R&D, and travel 15–30% for customer support and training.

Source and build pipelines of life-sciences talent across clinical research, pharmacovigilance, regulatory, medical affairs, and data science. Use ATS/CRM and sourcing channels, perform screenings, conduct market research, support diversity initiatives, and partner with recruiters and hiring managers.

Drive market growth for electron microscopy in pharma and biotech, establish customer relationships, conduct market research, and support sales initiatives.