Provide Level 1 IT support across various IT functions, assist with incident resolution, system installations, and collaborate with the Pune IT team. Responsibilities include troubleshooting, documentation, and supporting onsite operations.

As an Associate Customer Application Engineer, you'll manage customer relationships, gather requirements, configure Ivalua Buyer software, debug issues, and collaborate with R&D teams.

The RUN Manager will develop strategies for maintaining quality and customer satisfaction, manage team efficiency, and communicate standards while ensuring adherence to maintenance goals.