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The role involves providing support for Workday Payroll, including configuration, testing, and client engagement to optimize business needs and enhance satisfaction.

Lead and deploy Workday implementations, ensuring project success across multiple clients. Mentor team members and drive client satisfaction through effective communication and consulting skills.

Lead and support Workday integrations, conduct client requirement sessions, oversee project complexity, troubleshoot issues, and mentor junior consultants.

The Workday Support Specialist manages client support tasks, including troubleshooting Workday issues, executing testing, developing reports, and improving processes with a focus on customer satisfaction and service level agreements.