As a Customer Success Manager, you will manage the post-sales lifecycle for enterprise customers, ensuring integration of cloud-native architecture and driving business value through analytics. Responsibilities include technical strategy, customer engagement, account health monitoring, product advocacy, and collaboration with sales for account expansion.

Lead product vision, roadmap, and delivery for AI/LLM applications. Translate business needs into technical specs, oversee Python/REST/LLM development, coordinate cloud/Docker deployments, monitor performance metrics, and drive cross-functional stakeholder alignment and adoption.