Top Tech Jobs & Startup Jobs in Pune

Leads process excellence consulting and business transformation initiatives within customer service operations. Identifies and mentors Six Sigma and Lean projects, conducts value stream and process mapping, ensures ISO 9001 and ISO/IEC 27001 compliance, and drives continuous improvement. Promotes Six Sigma practices, mentors Green Belt trainees, recommends delivery model enhancements, and manages large-scale transformation engagements. Collaborates with cross-functional teams and provides recommendations to senior management.

Build and support DevOps capabilities using Kubernetes, AKS, Azure, Git, ARM templates, scripting, CI/CD pipelines, Azure DevOps, GitHub Actions, Ansible Tower, and Terraform. Apply container orchestration, networking, and Agile methodologies to automate and manage cloud infrastructure and software delivery.

Lead customization and full-lifecycle development of Dynamics 365 CRM solutions. Design application architecture, implement xRM/C# solutions, develop web services, perform code reviews, and guide teams. Integrate Dataverse, Power Platform components (Power Automate, Power Pages/Portals), Azure services, and follow Agile/Scrum using Azure DevOps while communicating with stakeholders.

Design and execute test plans for ETL/data workflows, perform functional/integration/regression testing, validate backend data using SQL/Snowflake, read stored procedures, identify defects, and develop/maintain automation scripts and test documentation.

Design and execute test cases, plans, and strategies for ETL/data workflows. Perform functional, integration, and regression testing, validate backend data using SQL/Snowflake, read stored procedures, identify defects, support resolution with developers, and develop/maintain Python automation scripts and test documentation.

Lead ServiceNow/ESM implementations using ITSM best practices; develop custom apps and complex integrations; perform ServiceNow scripting (Business Rules, Script Includes, Client/Server scripts), Service Portal/widget creation; build REST/SOAP integrations and scripted APIs; implement Discovery, Service Mapping, Event Management, Orchestration; manage MID Server installation and domain-separated instances; implement LDAP/AD/SSO and certificate/OAuth2 authentication.

Design, implement and customize ServiceNow ESM solutions (ITSM and related modules). Develop ServiceNow server/client scripting, portals and widgets, REST/SOAP integrations, MID Server setup, Discovery, Service Mapping, Event Management, Orchestration, Flow Designer and Integration Hub, LDAP/AD/SSO, custom apps, and advise on best practices and performance analytics.

Lead process excellence and transformation initiatives within the customer service vertical. Participate in PEx consulting assignments, identify and mentor Six Sigma and Lean projects, conduct value stream/process mapping, ensure ISO 9001/27001 compliance, promote Six Sigma culture, mentor Green Belt trainees, recommend delivery model improvements, and manage large-scale transformation engagements while collaborating with cross-functional teams and advising senior management.

Lead the development and execution of automation test scripts for API testing, create reusable frameworks, review requirements, and manage test activities.

The Test Lead - Performance will develop automation test scripts, create testing frameworks, and ensure testing activities align with project needs, including stakeholder reporting and monitoring project health.