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Supports publishing operations for research journals through workflow updates, editorial data management, data audits, operational tracking, ticketing support, and transition coordination. The role maintains title-level data, supports portfolio-wide initiatives, standardizes processes, tracks journal launches and transfers, and coordinates cross-functional requests across regional teams. It requires strong organization, accuracy, project support, and administrative skills.

Provides operational coordination for an editorial management solutions team, including communications, meetings, shared workspaces, feedback repositories, pilot and release tracking, documentation, and stakeholder follow-up. Supports screening projects and maintains accurate records through completion while collaborating with global teams across time zones.

Manages day-to-day peer review operations across a portfolio of research journals. Monitors editor and editorial office performance against KPIs, maintains workflow standards, identifies integrity concerns, supports remedial actions, and drives process optimization. Collaborates with analysts, publishing teams, vendors, and editorial stakeholders to improve decision speed, manuscript integrity, workflow consistency, and the author experience.

Provides reporting, data analysis, coordination, administrative, and project support for Wiley’s Strategic Content Development team. Responsibilities include preparing performance reports, maintaining data quality, coordinating meetings and system access, tracking projects and workflows, supporting special issue management, analyzing content performance, and assisting editor recruitment. The role also helps improve processes, supports content acquisition specialists, and provides administrative coverage for team activities.